Service
Maintenance service Factory technicians, the common spare parts on board
When a platform no longer works properly or regular servicing is due, our own maintenance technicians come to you in a service vehicle, as needed. They bring the most commonly needed spare parts. That keeps your system out of use for as short a time as possible.
- Our own maintenance technicians
- On site with a service vehicle
- Common spare parts in the vehicle
- Spare parts for older platforms too
Why servicing
The date is fixed, the stage has to work
Failure on the event day
A platform that no longer locks or a railing that wobbles is usually noticed only during set-up. Then there is no time to search for parts.
Inspection and liability
You are responsible for your stage. Defects found during an inspection must be fixed before the hall can be used again.
Who knows the system?
Any contractor first has to understand your system. Our technicians come from the company that built your platforms, scissors and grandstands.
That is why we service your BÜTEC system ourselves: on site, with parts, by the manufacturer's technicians.
Services
Servicing by the manufacturer instead of searching for a contractor
On site with you
As needed, we come to you in a service vehicle and do the work directly in the hall.
Parts in the vehicle
We carry the most commonly needed spare parts with us. That saves a second visit for a missing part.
Expert technicians
Our maintenance technicians know BÜTEC products well: platforms, scissors, grandstands and their accessories.
Short downtime
Because parts and knowledge come along, your system is out of use for as short a time as possible.
Regularly, if you wish
On request, we service your products on site at regular intervals – not only when something sticks.
Spare parts for decades
We supply platforms, trusses and more with spare parts over the long term. The spare parts lists go back to platforms made before 1995.
Process
In four steps from request to a system ready for use
Request
You tell us the product and the problem, via the enquiry form or the contact area.
Narrow down the fault
We help find the fault and clarify which work and parts are needed.
Quote and date
You receive a personal quote. We agree the date with your event calendar.
Servicing on site
Our technicians service or repair your system, with the necessary spare parts in the vehicle.
In use
The manufacturer has known its platforms since 1979
- BÜTEC has built stage platforms since
- 1979
- BÜTEC stage platforms in use worldwide
- ≈ 1 million
- more than this much production space in Mettmann
- 10,000 m²
Look it up yourself
Looking for a part number? Here are the documents
Questions about the maintenance service
Which products does the maintenance service cover?
BÜTEC products, for example stage platforms, scissor platforms, Servo Stage, motor platforms and grandstands. Tell us the product and the problem, and we tell you what is possible.
Do you come to our hall?
Yes, where necessary. With the service vehicle we do the work directly at your site. We bring the most common spare parts.
Are there spare parts for older platforms?
We supply our platforms with spare parts over the long term. The spare parts lists distinguish, for example, leg corners up to 10/1995 and from 11/1995, so you can order the right part for older platforms too.
How often should the system be serviced?
That depends on the product and its use. For the Solodrive One motor platform, the brochure specifies servicing once a year. For other systems we are glad to advise you.
What does servicing cost?
That depends on the product, the scope and the travel distance. You receive a personal quote in advance.
Servicing or repair due? Describe the problem to us briefly
We narrow down the fault with you, prepare a personal quote and agree the date with your calendar.